The leading source for practical, results-oriented Human Resources Training, Solutions & Tools for small-medium size Hospitality businesses on Vancouver Island.

SERVICES > Training

From Lunch 'n Learn sessions to customized training solutions, we offer practical, effective and engaging training programs that employees (of all levels) can use... the moment they leave the training room!

Dynamic Training Programs

- "New" Employee Orientation
Welcome to the team!

- "New" Supervisor/Manager Orientation
Welcome to the Management team!

- Coaching for Performance
Introduction to Performance Management

- "Hiring Right, Firing Right"
Practical Human Resources Skills for Supervisors and Managers

- "X, Y, BOOM... & beyond!"
Introduction to Managing across the Generations

- You have the Em"POWER"ment
Empowerment 101 for front-line employees

- Management though Empowerment
Effective leadership through empowering others

- Impressing Guests, One Employee at a time
Human Resources for daily operational managers

Customized Training Solutions

Interested in or looking for a training program that you don't see listed here?

We will work with you to develop a customized program designed to meet the unique challenges and goals of your business!

Spring 2008 Training Calendar

We are proud to offer the following programs in affiliation with the Hospitality/Tourism programs at Camosun and Malaspina University colleges.

Saturday, Feb 23
Boomers And Xers Working In Harmony?

Saturday, March 1
Planning Your Wedding

Tuesday March 4
Hospitality Server Training

Saturday March 8
Bridging the Generation Gaps

Saturday March 29
Exceptional Event Planning

Program descriptions & Registration Information,
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